Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you submit a form on basinstrata.com we collect:

• First name
• Company name
• Type of oilfield services your company provides
• Work email address

When you subscribe to the Service we additionally collect:

• Billing name and address
• Payment method information (processed by Stripe — we never see or store full card numbers)
• Subscription plan selected
• Invoice and payment history

When you communicate with us we collect:

• Email correspondence
• Any information you voluntarily provide

1.2 Information Collected Automatically

When you visit basinstrata.com we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website
• Date and time of visit

This information is collected through cookies, web beacons, and similar tracking technologies.

1.3 Information from Third Parties

We may receive information about you from:

• Stripe, Inc. regarding payment status and verification
• Email service providers regarding delivery status of reports

2. How We Use Your Information

We use your personal information to:

Service Delivery:

• Send you the weekly BasinStrata intelligence brief every Monday morning
• Provide access to basinstrata.com/report
• Issue and manage your unique access code
• Process and manage your subscription

Communications:

• Respond to your access requests and inquiries
• Send billing notifications, invoices, and payment receipts
• Notify you of service updates, changes to these Terms, or changes to this Privacy Policy
• Follow up on your sample report request

Business Operations:

• Process payments and manage billing
• Prevent fraud and unauthorized access
• Monitor and improve Service performance
• Analyze usage patterns to enhance the Service
• Comply with legal obligations

Marketing:

• Send you information about BasinStrata updates or new features relevant to your subscription (subscribers only)

We will NEVER use your information to:

• Sell or rent your data to third parties
• Send unsolicited commercial email to non-subscribers
• Share your company information with competitors or other service providers
• Profile you for advertising purposes

3. Legal Basis for Processing

We process your personal information on the following legal bases:

Contract Performance:

Processing necessary to deliver the Service you subscribed to, including sending the weekly report and managing your account.

Legitimate Interests:

Processing necessary for our legitimate business interests including fraud prevention, service improvement, and business analytics, where these interests are not overridden by your rights.

Consent:

Where you have given explicit consent, such as agreeing to receive communications when submitting a form on our website. You may withdraw consent at any time.

Legal Obligation:

Processing necessary to comply with applicable laws including tax laws, financial regulations, and court orders.

4. How We Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to any third party for their marketing purposes.

We share your information only in these limited circumstances:

Service Providers:

• Stripe, Inc. — payment processing (stripe.com/privacy)
• Cloud hosting providers — website and data hosting
• Email delivery services — weekly report and notification delivery

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

Legal Requirements:

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation
• Protect our rights or property
• Prevent fraud or illegal activity
• Protect the safety of any person

Business Transfers:

If BasinStrata is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you via email before your information is transferred and becomes subject to a different privacy policy.

With Your Consent:

We may share your information in any other way with your explicit prior consent.

5. Data Retention

We retain your personal information for the following periods:

Account Information:

Retained for the duration of your subscription plus three (3) years after termination for legal, accounting, and dispute resolution purposes.

Payment Records:

Retained for seven (7) years as required by applicable tax and financial regulations.

Email Communications:

Retained for three (3) years from the date of the communication.

Lead and Inquiry Information:

If you submit a form but do not become a subscriber, we retain your information for two (2) years for follow-up purposes, after which it is deleted.

Usage Data:

Anonymized usage data may be retained indefinitely for analytics purposes.

When retention periods expire, we securely delete or anonymize your personal information.

6. Data Security

We implement and maintain reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction including:

• HTTPS encryption for all data transmission
• Secure payment processing through Stripe
• Access controls limiting who can access subscriber data
• Regular security reviews of our systems

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and applicable authorities as required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, email us at gad@basinstrata.com with the subject line "Privacy Request." We will respond within thirty (30) days.

We will not discriminate against you for exercising any of your privacy rights.

8. Email Communications and Unsubscribe

Weekly Report:

Active subscribers receive the weekly BasinStrata intelligence brief every Monday. This is a core service communication and cannot be opted out of while your subscription is active. Upon cancellation your email will be removed from the report distribution list.

Service Notifications:

Billing notifications, invoices, and service announcements are essential communications and cannot be opted out of while your subscription is active.

Marketing and Follow-up:

If you submitted a form but are not yet a subscriber, you may opt out of follow-up communications at any time by replying "unsubscribe" to any email or by emailing gad@basinstrata.com.

CAN-SPAM Compliance:

All commercial emails from BasinStrata include:

• Our physical mailing address
• A clear way to opt out of future emails
• Honest subject lines
• Identification as commercial email where required

9. Cookies and Tracking Technologies

9.1 What We Use

We may use the following technologies:

Essential Cookies:

Required for the website to function including session management and security. Cannot be disabled.

Analytics:

We may use anonymized analytics to understand how visitors use our website. No personally identifiable information is collected.

9.2 Your Choices

You may control cookies through your browser settings. Disabling cookies may affect functionality of certain parts of the website.

We do not use advertising cookies or track you across other websites for advertising purposes.

10. Third Party Links

basinstrata.com may contain links to third party websites including LinkedIn and other platforms. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third party sites you visit.

11. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at gad@basinstrata.com and we will delete it promptly.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information.

We do not sell personal information. To exercise your California privacy rights, email gad@basinstrata.com.

13. International Data Transfers

BasinStrata is based in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using the Service, you consent to the transfer of your information to the United States. We take steps to ensure that any such transfers comply with applicable law and that your information remains protected.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of material changes by:

• Sending an email to your registered address
• Posting a notice on basinstrata.com

The date at the top of this page indicates when this policy was last updated. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

For any privacy questions, requests, or concerns please contact:

We will respond to all privacy inquiries within thirty (30) days.

For urgent privacy concerns email gad@basinstrata.com with the subject line "URGENT PRIVACY."